Terms of Service

Last Updated: May 1, 2024

Welcome to ZeltAI. Please read these Terms of Service ("Terms") carefully as they contain important information regarding your legal rights, remedies, and obligations. By accessing or using the ZeltAI website or engaging our AI consulting services (collectively, the "Services"), you agree to be bound by these Terms.

1. Definitions

"ZeltAI" (or "we," "our," or "us") refers to ZeltAI Consulting, including its subsidiaries, affiliates, officers, directors, employees, agents, and contractors.

"Client" (or "you" or "your") refers to any individual or organization who accesses or uses the Services or engages ZeltAI for consulting work.

"Content" refers to text, data, information, code, designs, strategies, suggestions, feedback, improvements, or other materials created, provided, or exchanged during our engagement.

"Project" refers to the specific AI consulting work, implementation, or advisory services provided by ZeltAI to the Client according to agreed scope of work.

2. Service Terms

ZeltAI provides AI consulting services that may include, but are not limited to:

  • AI strategy development and implementation
  • AI solution design and deployment
  • Data analysis and preparation
  • Custom AI model development
  • Integration of AI solutions into existing systems
  • AI training and education
  • Ongoing monitoring and optimization

To engage our Services, you must be at least 18 years old or have the legal authority to represent an organization entering into a binding agreement.

3. Engagement and Payment

3.1 Project Scope

ZeltAI will provide a detailed scope of work document outlining the specific Services to be performed, deliverables, timeline, and fees. The scope of work becomes part of these Terms when accepted by the Client.

3.2 Payment

Payment terms will be specified in the scope of work document. Unless otherwise stated, invoices are due within 30 days of issuance. Late payments may incur interest charges. All fees are non-refundable except as expressly provided in these Terms or when required by law.

3.3 Changes to Project Scope

Any changes to the agreed scope of work must be documented in writing and may result in adjusted fees and timelines. ZeltAI reserves the right to decline requested changes that fall outside our expertise or would compromise the integrity of our work.

3.4 Price Changes

For ongoing Services or maintenance agreements, we may adjust our fees with 60 days' notice. By continuing to engage our Services after a fee change, you agree to the new fees.

4. Acceptable Use

Clients agree not to use our Services to:

  • Violate any applicable laws, regulations, or third-party rights
  • Develop AI systems for harmful, deceptive, or malicious purposes
  • Attempt to gain unauthorized access to systems or data
  • Interfere with or disrupt the integrity or performance of the Services
  • Engage in any activity that could harm ZeltAI, other clients, or third parties
  • Process data in ways that violate privacy laws or rights of individuals
  • Use the Services for any purpose that promotes discrimination, harm, or illegal activities

ZeltAI reserves the right to terminate the engagement if we discover the Client is using our Services for purposes that violate these acceptable use provisions.

5. Content and Intellectual Property Rights

5.1 Client Content

Clients retain all rights to their pre-existing intellectual property and content provided to ZeltAI. By engaging our Services, you grant ZeltAI a limited license to use this content solely for the purpose of providing and improving the Services.

5.2 ZeltAI Content and Services

ZeltAI retains ownership of our pre-existing intellectual property, methodologies, processes, know-how, and tools. Unless explicitly stated in the scope of work, we grant Clients a non-exclusive license to use the deliverables created specifically for the Client's Project.

5.3 Feedback

If you provide feedback, suggestions, or ideas about the Services, you grant ZeltAI a non-exclusive, transferable, royalty-free license to use such feedback for any purpose without compensation to you.

6. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ZELTAI DOES NOT WARRANT THAT THE SERVICES OR DELIVERABLES WILL MEET ALL CLIENT REQUIREMENTS OR EXPECTATIONS, OR THAT AI IMPLEMENTATIONS WILL BE ERROR-FREE OR ACHIEVE SPECIFIC BUSINESS OUTCOMES.

ZELTAI MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY RECOMMENDATIONS OR PREDICTIONS GENERATED THROUGH OUR AI CONSULTING SERVICES. ALL AI SYSTEMS HAVE LIMITATIONS AND CLIENTS SHOULD EXERCISE APPROPRIATE OVERSIGHT AND JUDGMENT.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ZELTAI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY; (C) ANY CONTENT OBTAINED FROM THE SERVICES; OR (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT.

IN NO EVENT SHALL ZELTAI'S AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE AMOUNT PAID BY YOU TO ZELTAI FOR THE SERVICES IN THE 12 MONTHS PRECEDING THE DATE OF THE CLAIM.

8. Indemnification

You agree to indemnify, defend, and hold harmless ZeltAI and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses arising from or relating to your use of the Services, your violation of these Terms, or your violation of any third-party rights.

9. Termination

Either party may terminate the engagement according to the terms specified in the scope of work. ZeltAI may terminate immediately if the Client materially breaches these Terms or fails to pay invoices when due.

Upon termination, all payment obligations accrued before the effective date of termination shall remain due. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

10. Modifications to Terms

ZeltAI reserves the right to modify these Terms at any time. We will notify active Clients of material changes by posting the new Terms on our website or through direct communication. Your continued engagement with ZeltAI after such changes constitutes your acceptance of the new Terms.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where ZeltAI is registered, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms shall be resolved through negotiation in good faith. If the dispute cannot be resolved through negotiation, it shall be submitted to mediation before resorting to arbitration or litigation.

12. Miscellaneous

12.1 Entire Agreement

These Terms, together with the scope of work and any other documents referenced herein, constitute the entire agreement between you and ZeltAI regarding the Services and supersede all prior agreements and understandings, whether written or oral.

12.2 Waiver and Severability

The failure of ZeltAI to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

12.3 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without ZeltAI's prior written consent. ZeltAI may assign or transfer these Terms, without consent, to any affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets.

12.4 Notices

Any notices or other communications provided by ZeltAI under these Terms will be given by posting to our website or by email to the address you provide. For notices made by email, the date of receipt will be deemed the date on which such notice is transmitted.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Email: [email protected]
Company: ZeltAI Consulting