Privacy Policy

ZeltAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by ZeltAI when you use our website or engage our AI consulting services (collectively, the "Services").

Information We Collect

Information You Provide to Us

We collect information you provide directly to us when you:

• Contact us through our website
• Engage our consulting services
• Sign contracts or statements of work
• Participate in meetings or workshops
• Provide feedback on our deliverables
• Sign up for our newsletters or marketing communications
• Attend our events or webinars

This information may include:

• Contact information (name, email address, phone number, company name, job title)
• Business information (industry, company size, business challenges)
• Payment information for our services
• Communications with us
• Information shared during consulting engagements

Client Data

During the course of providing consulting services, we may have access to your business data, including information about your operations, customers, employees, or AI implementation requirements. We treat all such information as confidential and process it only as necessary to provide our Services.

Information We Collect Automatically

When you visit our website, we automatically collect certain information, including:

• Device information (hardware model, operating system, unique device identifiers)
• Log information (access times, pages viewed, IP address)
• Usage data (features accessed, downloads, links clicked)
• Location information (derived from IP address)

Cookies and Similar Technologies

We use cookies, web beacons, and similar technologies to improve your experience on our website, analyze usage patterns, and deliver relevant content. You can control cookies through your browser settings, but disabling cookies may limit certain features of our website.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our consulting services
• Process payments and manage client relationships
• Communicate with you about our services, industry insights, and events
• Respond to your comments, questions, and requests
• Analyze trends and gather insights to enhance our service offerings
• Monitor and improve our website functionality and user experience
• Protect against unauthorized access or illegal activity
• Comply with legal obligations and enforce our agreements

How We Share Your Information

We may share your information in the following circumstances:

• With Service Providers: We share information with third-party vendors who provide services on our behalf, such as hosting, email delivery, customer relationship management, and payment processing.
• With Your Consent: We may share information with third parties when you have given us your explicit consent to do so, such as when introducing you to implementation partners.
• For Legal Reasons: We may share information if we believe disclosure is necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
• Business Transfers: We may share information in connection with a merger, acquisition, financing, or sale of company assets.

We do not sell your personal information or client data to third parties for their marketing purposes.

Client Confidentiality

As an AI consulting firm, we understand the sensitive nature of the information shared with us. We maintain strict confidentiality over all client information and adhere to any non-disclosure agreements established during our engagements. Any data or insights gained from client engagements will only be used in anonymized, aggregated form for the improvement of our services, and only when such use doesn't violate confidentiality obligations.

Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We therefore cannot guarantee absolute security. We will notify you of any breach of your personal data as required by applicable law.

Data Retention

We retain your personal information for as long as necessary to provide the services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. For client engagement data, retention periods are typically defined in our service agreements or statements of work.

International Data Transfers

ZeltAI may transfer and process information on servers located in various countries. By using our Services, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules than those of your country.

Children's Privacy

Our Services are not directed to children under 16 years of age, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected].

Your Rights and Choices

Access and Control of Your Information

You may request access to, correction of, or deletion of your personal information by contacting us at [email protected]. We will respond to your request within a reasonable timeframe.

Marketing Communications

You can opt out of receiving promotional emails from ZeltAI by following the instructions in those emails or by contacting us directly. If you opt out, we may still send you non-promotional communications, such as those about ongoing consulting engagements or administrative notices.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to rectify inaccurate information
• The right to restrict or object to processing
• The right to data portability
• The right to erasure ("right to be forgotten")
• The right to withdraw consent
• The right to complain to a data protection authority

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

AI Ethics and Privacy Practices

As a company specializing in AI consulting, we are committed to ethical AI development and deployment. We advise our clients on implementing AI solutions that respect privacy, transparency, fairness, and security. When helping clients implement AI systems that process personal data, we provide guidance on appropriate data minimization, purpose limitation, and privacy-by-design principles.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (if we have your contact information) or by posting a notice on our website. We encourage you to review the Privacy Policy whenever you access our Services to stay informed about our information practices.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Company: ZeltAI Consulting